Summary

As the Product Manager, you'll help shape and grow our flagship online fundraising platform, delivering an exceptional user experience for nonprofits. You'll lead feature delivery, align our product to customer needs and mission, and play a pivotal role in enabling nonprofits to achieve their goals through innovative technology.

You'll collaborate with Engineering, Design, and Customer Success teams to ensure we deliver meaningful impact to our users. This role demands strong execution skills, customer empathy, and a deep understanding of SaaS or digital fundraising.

We're a remote, mission-driven team spanning the globe, passionate about empowering nonprofits to amplify their impact. We value curiosity, collaboration, and creativity, leaving egos at the door while working toward innovative solutions for world-changing customers.

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Responsibilities

Product Strategy & Vision

• Shape and communicate a clear product vision that aligns with customer needs and business goals.
• Build and maintain a multi-year product roadmap while identifying strategic opportunities and potential risks.
• Lead innovation in online fundraising technology by creating features that help nonprofits maximize their impact.

Customer-Centric Product Development

• Lead user research and interviews to deeply understand customer workflows, pain points, and objectives.
• Create and prioritize clear product requirements, user stories, and use cases.
• Work closely with Design and Engineering teams to deliver intuitive, high-impact solutions.

Execution & Delivery Excellence

• Guide Agile ceremonies, including sprint planning, backlog grooming, and retrospectives.
• Direct the development and launch of new features, integrations, and platform improvements.
• Monitor and evaluate key performance indicators (KPIs) to measure impact and drive continuous improvement.

Collaboration & Leadership

• Bridge communication between internal teams to ensure alignment and effective collaboration.
• Work with Marketing to develop compelling messaging for new features and capabilities.
• Foster cross-functional collaboration with Aplos and Keela to drive innovation across the nonprofit sector.

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Qualifications

Experience

• 3+ years of product management experience in SaaS, digital fundraising, or campaign management systems
• Track record of successfully leading product lifecycles—from initial research through delivery and continuous improvement
• Strong understanding of online fundraising tools, donor engagement strategies, or nonprofit technology is a plus

Skills & Competencies

• Technical aptitude with the ability to analyze and simplify complex systems and workflows
• Demonstrated success in conducting user research and turning insights into meaningful product improvements
• Outstanding communication skills, with proven ability to align and influence cross-functional teams
• Proficiency with Agile methodologies and project management tools like Jira, Asana, or similar platforms
• Self-motivated and adaptable, with a strong ability to learn independently and work effectively with minimal guidance.

Bonus Points

• Genuine passion for nonprofits and drive to create positive change
• Experience collaborating with distributed teams across multiple time zones

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Our Benefits & Location

• The salary range for this position is $120,000-$160,000 CAD per year. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. This is in addition to a full range of medical, financial, and/or other benefits, dependent on the level and position offered.

• Location: Fully remote, with flexibility to work from anywhere. Some overlap with Pacific Standard Time (PST) hours is required to support global collaboration.
• Culture: A supportive, mission-driven environment where your work directly contributes to solving global challenges.