ROLE AND ESSENTIAL FUNCTIONS

The Process Improvement Manager will lead cross-functional teams to identify and implement process enhancements to optimize operational efficiency, reduce manual efforts, and elevate overall productivity to support the organization’s continued growth. The Process Improvement Manager will oversee the documentation of core business systems and processes, keep them updated when changes and innovation occur, and utilize data-driven methodologies to monitor performance metrics and drive continuous improvement initiatives.

Business Process Modeling:
- Proficiently utilizing software like Visio to create detailed business process models, including process flows, data flows, and documentation of core business systems and processes
- Collaborating with cross-functional teams to gather process-related information and ensuring accurate representation in process models
Process Optimization and Efficiency:
- Analyzing existing business processes to identify areas for improvement and cost reduction
- Identifying bottlenecks and operational gaps and proposing strategic recommendations for process optimization and control implementation
- Leveraging automation solutions (especially LCNC tools like MSFT Power Platform) to eliminate manual processes, improving accuracy and efficiency
Project Management:
- Effectively managing projects from inception to implementation, ensuring timely delivery and successful outcomes
- Collaborating with the development team to implement technical and reporting enhancements
- Overseeing the introduction and integration of new processing software to enhance operational effectiveness
Data Analysis and Reporting:
- Conducting in-depth analysis and presenting quantitative and qualitative data to inform business decisions
- Maintaining meticulous organization of processes, data, and documentation to streamline operations
- Meeting contractual commitments to clients through accurate reporting and issue resolution
Collaboration and Leadership:
- Working closely with executive management, managers, and cross-functional teams to achieve the company's strategic objectives
- Providing leadership to staff through coaching, counseling, and performance assessment
- Perform additional tasks as assigned
- ALL employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Bachelor’s degree in STEM discipline, industrial engineering, Data Analytics, or a related field
Proven project management skills with a track record of successful implementations
Strong communication, problem-solving, and critical thinking skills
Experience in Business Process Modeling and Notation (BPMN) or similar process documentation frameworks
Proficiency in Microsoft 365 suite, including Excel, Outlook, Word, Visio, PowerPoint
Proficiency in Microsoft Power Platform, including Power Automate and Power BI
Exceptional organizational skills and attention to detail

PREFERRED QUALIFICATIONS

Knowledge of HIPAA and Medicaid experience
Knowledge of FMS organizations; leverage understanding to enhance operations

ROLE AND ESSENTIAL FUNCTIONS

Business Process Modeling:
- Proficiently utilizing software like Visio to create detailed business process models, including process flows, data flows, and documentation of core business systems and processes
- Collaborating with cross-functional teams to gather process-related information and ensuring accurate representation in process models
Process Optimization and Efficiency:
- Analyzing existing business processes to identify areas for improvement and cost reduction
- Identifying bottlenecks and operational gaps and proposing strategic recommendations for process optimization and control implementation
- Leveraging automation solutions (especially LCNC tools like MSFT Power Platform) to eliminate manual processes, improving accuracy and efficiency
Project Management:
- Effectively managing projects from inception to implementation, ensuring timely delivery and successful outcomes
- Collaborating with the development team to implement technical and reporting enhancements
- Overseeing the introduction and integration of new processing software to enhance operational effectiveness
Data Analysis and Reporting:
- Conducting in-depth analysis and presenting quantitative and qualitative data to inform business decisions
- Maintaining meticulous organization of processes, data, and documentation to streamline operations
- Meeting contractual commitments to clients through accurate reporting and issue resolution
Collaboration and Leadership:
- Working closely with executive management, managers, and cross-functional teams to achieve the company's strategic objectives
- Providing leadership to staff through coaching, counseling, and performance assessment
- Perform additional tasks as assigned
- ALL employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Bachelor’s degree in STEM discipline, industrial engineering, Data Analytics, or a related field
Proven project management skills with a track record of successful implementations
Strong communication, problem-solving, and critical thinking skills
Experience in Business Process Modeling and Notation (BPMN) or similar process documentation frameworks
Proficiency in Microsoft 365 suite, including Excel, Outlook, Word, Visio, PowerPoint
Proficiency in Microsoft Power Platform, including Power Automate and Power BI
Exceptional organizational skills and attention to detail

PREFERRED QUALIFICATIONS

Knowledge of HIPAA and Medicaid experience
Knowledge of FMS organizations; leverage understanding to enhance operations