Our agency is dedicated to helping seniors and disabled members of our community get the care they need from someone they know and trust so they can live fulfilling lives in the comfort of their own home!

As the Community Partnerships Manager, you'll be responsible for promoting our unique agency in the community, with a focus on building strong relationships with referral sources and other community partners. Reporting directly to the CEO, you will have the opportunity for growth and development in a rapidly expanding company.

Primary Duties:

• Effectively generate leads and referrals from community and payer partners through in-field and virtual sales activity, with in-field preferred whenever possible
• Spend 80% of working time within your designated territory conducting outreach on key targets (80% customer-facing)
• Consistently schedule weekly meetings with new target contacts to educate new sources on available services
• Conduct in-service and educational presentations to referral sources and community partners to drive service knowledge and value
• Achieve or exceed minimum KPIs for both leading and lagging metrics 
• Create strong commercial territory sales plans, with support of CEO and Strategy Team, to achieve territory sales goals
• Effectively maintain all lead, contact, and activity information in Salesforce in a timely and responsible manner
• Provide feedback on marketing materials and messaging to help guide targeting and outreach strategy
• Participate in philanthropy events on behalf of the company
• Act as subject matter expert to community partners to drive utilization of services for eligible members across key accounts in a territory
• Pursue internal learning opportunities to develop sales and customer management skills beyond entry level 
• Conduct initial qualification call with case manager / family to determine eligibility for care, and collaborate with intake team and other cross-functional departments to ensure smooth handoffs and high-quality client onboarding

Qualifications:

• Bachelor’s degree in related field (preferred)
• Ability to build and maintain relationships with a wide variety of individuals, both internally and externally
• Effective and positive written and verbal communication skills
• Proficiency in using CRM systems for tracking, organization, and planning
• Planning and organizing: Sets goals, plans commercially, and pursues strategic actions to achieve them
• Coachable: welcomes constructive feedback and ongoing professional development
• Independent means of transportation, valid driver's license, and able to drive